WageWorks

http://getwageworks.com/smccap

When you're ready to Sign Up for an online account, click here or type www.wageworks.com in your browser. Or Call 1.877.WageWorks (877.924.3967) to speak to one of our Commuter Benefits experts.

Enroll in minutes

It's quick and easy - less than 5 minutes for most people .You can sign up or make changes whenever you choose - online or by phone. Once you place your order, you don't need to come back unless you want to change or cancel your order. You must cancel or change your order no later than 8:59 p.m., Pacific Time on the 10th of the month to be effective for the following benefit month. When you enroll, just select your transit provider and type of pass. It's that simple. Every month, the Commute Alternatives Program contributes up to $75 automatically, and WageWorks uses it to pay for your transit pass.

Set It, Forget It

Once you choose "Every Month" for your Commuter order, you'll automatically receive the same benefit every month until you change or cancel it. The same cutoff date for orders applies to changes or cancellations, so plan ahead. Check your monthly reminder emails for deadlines. Remember, it's up to you to make changes through WageWorks - your transit provider cannot notify them if you stop riding.

Instructions to sign up online

Just go to our website: www.smccap.org and click on the link to www.wageworks.com. Or, you can call 877-WageWorks (877-924-3967) Monday through Friday, from 5:00 a.m. to 5:00 p.m.

1. Log in. Visit www.wageworks.com to set up your account.
2. Since you're new to WageWorks, click "Sign Me Up!" to verify your employee status through a few simple questions and create a password.
3. Enter the last four digits of your Employee ID number when prompted for your ID Code.
4. Enter your email address to receive confirmations electronically.
5. Choose "Place Commuter Order"
6. Select Benefit: Transit Users, choose "Public Transit," vanpool riders choose "Vanpool." If you use Caltrain or BART parking ,please choose "Park & Ride"
   1. If you use CalTrain, you must first order at least two (2) 8-ride ticket books or a monthly pass.
7. *Select Your Service Provider. Please note, you can check only one service provider at a time.
8. Select Your Pass
9. Select Your Pass Options
10. Confirm Your Mailing Address and Info (review for accuracy and check the box)
11. **Click "Order"

Sit back. From now on, you'll get your passes in the mail. And you never have to renew your enrollment.

* Please note, not all transit agencies currently accept TransLink. At this time, the BART EZRider option is not available.

** If you are ordering more than one type of pass and you remain under the $75 subsidy, click "Order and Place Another Order" Now, proceed to go through steps 6 through 11 again.

Changing Directions Along the Way

It's easy to make a change. Login to your Commuter Benefits account at www.wageworks.com, then:

• Choose "Modify or Cancel Commuter Order" from the menu, or select the listing for the order itself.
• To cancel, just click the "Cancel" button.
• To change details such as amount, frequency, or mailing address, follow the instructions and place your order.
• To change to a different type of pass, cancel your order and start over with a new one.

Email Confirmations

With convenient immediate confirmations and monthly reminders, keeping your order current is simple with WageWorks. The information provided in the email is specific to your order, but also provides general pre-tax limit information. Since your program is not combined with a payroll deduction, please disregard any references to pre-tax limits and payroll deductions. Your payroll deduction is calculated as zero and the County's $75 subsidy is offered in lieu of the pre-tax limit under this program.

Questions?

For more information about monthly enrollment and participation, please visit http://getwageworks.com/smccap.

To talk to a trained expert who can help you take advantage of the program, call the WageWorks Customer Service at 877-WageWorks (877-924-3967) Monday through Friday, from 5:00 a.m. to 5:00 p.m, Pacific Time.

If you have specific questions about the San Mateo County Commute Alternatives Program, please login to:

Website www.smccap.org
E-mail: commute@co.sanmateo.ca.us
Phone: 650-599-7366